Interior Region Family Navigation - For Parents & Families Caring For Dependents With Mental Illness

Provided by Canadian Mental Health Association (CMHA) - Kelowna Branch

A support program for individuals caring for a child, youth, or dependent adult (up to age 25) who is experiencing mental health and/or substance use challenges.
Designed to help caregivers feel less overwhelmed, this program offers guidance in navigating the mental health and substance use systems, while connecting families to appropriate community supports. Available throughout the BC Interior Region, these services are delivered by CMHA Kelowna in collaboration with several other CMHA branches.

The Family Navigator:
  • Listens to concerns
  • Assesses needs
  • Provides information on services
  • Provides education on mental health and substance use issues
  • Provides education on self care/Coping Strategies and Communication Skills
  • Helps to access community based resources
To request the services of the Family Navigator, send an email or call 1-844-234-6663. Please include the following information: name, child/youth’s age, relationship to the child/youth, reason for contacting the Family Navigator, and whether a voicemail message can be left.

The Family Navigator will respond within 48 hours and, if appropriate, follow up with a caregiver assessment either in person or virtually. For those living in rural areas or without regular access to a computer, the caregiver assessment form can be downloaded here then submitted by email or fax.

Take a Break is a support group where you can meet other caregivers/parents, make connections, share experiences, and learn enhanced coping skills. Topics of discussion include: mental health issues, substance use, strategies for mental wellness, boundary setting, and communication skills. Take a Break groups are offered at 8 CMHA branches in the BC Interior.

For more information, including dates and times, contact the nearest branch. If there is no branch nearby, reach out to the Interior Region Family Navigator at family.navigation@cmhakelowna.org.

250-861-3644 (Kelowna)

Public email: family.navigation@cmhakelowna.org

Website: https://www.cmhakelowna.com/bc-family...

504 Sutherland Avenue, Kelowna, British Columbia, V1Y 5X1

250-398-8220 (Cariboo Chilcotin)

#201, 35 Second Avenue South, Williams Lake, British Columbia, V2G 3W3

250-395-4883 (South Cariboo)

Public email: info@cmhasouthcariboo.org

555B South Cedar Avenue, 100 Mile House, British Columbia, VOK 2E0

250-374-0440 (Kamloops)

Public email: kamloops@cmhakamloops.ca

651 Victoria Street, Kamloops, British Columbia, V2C 2B3

250-832-8477 (Shuswap/Revelstoke)

Public email: info.sr@cmha.bc.ca

#Box 3275, 433 Hudson Avenue N.E., Salmon Arm, British Columbia, V1E 4S1

250-542-3114 (Vernon)

Public email: vernon@cmha.bc.ca

3100 28th Avenue, Vernon, British Columbia, V1T 1W3

250-493-8999 (South Okanagan Similkameen)

Public email: mary.ferrier@cmhasos.ca

#102, 1873 Main Street, Penticton, British Columbia, V2A 5H2

250-426-5222 (Kootenays)

#101, 1000 21st Avenue North, Cranbrook, British Columbia, V1C 5L9

Cost: No cost

Associated Programs/Services

Also offered by Canadian Mental Health Association (CMHA) - Kelowna Branch:

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Availability

Service area: 100 Mile House, Cranbrook, Kamloops, Kelowna, Penticton, Revelstoke, Vernon, West Kelowna, Williams Lake + show cities

Service area cities: 100 Mile House, Cranbrook, Kamloops, Kelowna, Penticton, Revelstoke, Vernon, West Kelowna, and Williams Lake

Ways to Access
  • Provided 1:1 in-person
  • Provided at multiple locations
  • Provided online: email / video / on-line

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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